Yes! We design, cut, color, pour, paint, package, and everything else that goes into making our products by ourselves. Although if it’s a simple task, sometimes we let the kids help 😉 Because each piece is crafted by hand, there will be minor variations in shape, size, color, etc. We have obsessively high standards, so if anything in the crafting process negatively affects the look or function of the piece, it doesn’t get shipped.

Absolutely, it has happened before! Contact us and let us know what piece of paradise you’d like to see. We may be able to do a custom item or perhaps even add it to our regular offerings.

For in-stock products, our processing time is 1-3 business days.

Backorders are generally shipped within 1-2 weeks, but if you order an out of stock item we’ll reach out to let you know what to expect.

Custom orders depend on the item and quantity. 1-2 weeks is a general guide, but we’ll give you a specific timeframe after we discuss exactly what the customized item entails.

Some of our items can be customized with a special date, such as a wedding anniversary. For other types of personalization, let us know what you’re thinking and we’ll see if we can make it a reality.

We take pride in what we make. If a product arrives with a problem or defect, please contact us so that we can assist. For issues not related to an error on our part, we accept returns initiated within 7 days of delivery. The customer is responsible for the cost of return shipping. Once we have received the return and verified its condition, we will process a refund of the initial purchase price. To initiate a return, please contact us.